All posts with the ‘ Clients ’ Tag

Questions are some of the easiest, cheapest, and most time-efficient tools you can use to get better results from your negotiations.

But people don’t use them.

When I ask freelancers why they avoid asking questions in their negotiations, I get one of two responses: they don’t know how to ask questions effectively, or they worry they’ll come off as rude if they ask too many … Read More

If you want to know how to write a better client email, an email that will be understood and appreciated, an email whose directions will be followed, scratch these words out in a bold color on fine paper and hang it right above your desk:

It’s not about what you want to say, it’s about what you want them to hear.… Read More

Feeling like you don’t have control over what happens in your work is a pretty crappy feeling.

I hear from freelancers all the time about clients who push them around and bills that necessitate taking less than stellar jobs. About the frustration of feeling like the jobs dictate the work, instead of being able to direct one’s own career.

I also know that working a … Read More